Nonprofit Cloud

Salesforce Nonprofit Cloud for Nonprofits

Bring fundraising, programs, volunteers and outcomes into one place on Salesforce Nonprofit Cloud, or on NPSP if you already run it, automate the follow-up and report to funders in minutes. Brazen Group implemented Salesforce NPSP for POWER.

AppExchange rating
5.0
AppExchange rating
Salesforce certifications
100+
Salesforce certifications
as a Salesforce Partner
10 Years
as a Salesforce Partner

Why Nonprofits Choose Salesforce with Brazen Group

Volunteers pack donation boxes in a community center hall at dusk

One record for every supporter

Donors, volunteers and participants unified, with duplicates removed.

Reports funders trust

Real-time dashboards for leadership, boards and grant reporting.

AI with guardrails

Agentforce and Claude on your Salesforce data, scoped in a fixed-price Claudeforce Assessment.

A 5.0-rated Salesforce partner

100+ Salesforce certifications and 10 years as a Salesforce Partner, rated 5.0 on AppExchange.

Constituents, households and donations

Keep donors, volunteers and participants in one data model, with every gift and interaction recorded.

Read the POWER case studyA development officer reviews a donor record on a laptop in a nonprofit office

Capabilities

  • Nonprofit Cloud for new implementations; NPSP supported for existing orgs
  • Gift entry, commitments, designations, soft credits and tributes
  • Households, relationships and donor profiles
  • Deduplication and data standards

Controls

  • Duplicate checks when records are created
  • Access by role for staff and volunteers

Automated engagement and stewardship

Thank donors, remind volunteers and follow up with participants automatically.

See Salesforce Marketing CloudVolunteers check in at a community event with a tablet

Capabilities

  • Acknowledgements and receipts sent automatically
  • Volunteer sign-up, shifts and reminders
  • Online forms feeding straight into Salesforce
  • Email journeys for campaigns and appeals with Marketing Cloud

Controls

  • Consent and communication preferences on each record
  • A history of every message sent

Programs, grants and outcomes

Track programs and outcomes, and report to funders without a week of spreadsheets.

See Experience Cloud portals

Capabilities

  • Program enrollment, attendance and participant outcomes (Outcome Management)
  • Volunteer events, shifts and a volunteer portal
  • Grantseeker and grantee portals with Nonprofit Cloud for Grantmaking
  • Dashboards for leadership, boards and funders

Controls

  • Grant deadlines tracked with reminders
  • Reports built on standardized fields

AI and innovation for nonprofits

Stretch a small team further.

See the Claudeforce AssessmentA nonprofit director reviews fundraising charts on a tablet in a community center

Capabilities

  • Claude drafts thank-you notes, appeals and grant report sections for your team to review
  • Ask for donations, retention or volunteer hours in plain language
  • Agentforce agents that answer common supporter questions

Controls

  • A person reviews anything AI drafts before it goes out
  • Built on your existing Salesforce permissions

Implementation and long-term support

Start with the processes that matter most and grow from there. We plan the rollout with you, migrate and connect your data, train your team and stay on for support, as we have for Sologistics.

See Salesforce implementation services

Capabilities

  • Discovery workshops that map your real processes
  • Configuration first, custom development only where it pays off
  • Data migration and integration through APIs or Jitterbit
  • Training, adoption support and ongoing optimization

Controls

  • Sandboxes and testing before anything reaches production
  • Admin training and documentation at hand-over

The Salesforce Tools Nonprofits Use

One customer record, shared by your teams and the portals your customers use.

  • Nonprofit Cloud
  • NPSP
  • Experience Cloud
  • Marketing Cloud
  • Flow
  • Reports and Dashboards
  • Agentforce

Connected with

Odoo

Connect Salesforce to Odoo when the ERP runs there, so teams see orders, stock and invoices.

Claude

Ask your Salesforce data questions in plain language, with Claude connected to your org.

Your systems

Connect Salesforce to the systems you already run, through APIs or Jitterbit.

Salesforce Projects We’ve Delivered

Real client work, with the results each case study reports.

Nonprofit · Salesforce NPSP

POWER: Nonprofit CRM with Salesforce NPSP

  • Unified constituent data model across all departments
  • Improved data accuracy and eliminated duplicate records
  • Automated engagement and stewardship workflows
  • Real-time reporting for leadership and funders
Read the case study

See Salesforce Working for Your Team

Tell us how you manage supporters, programs and reporting today. We’ll show you how it would work in Salesforce, and what it takes to get there.

  • A walkthrough built around your programs, customers and processes
  • An honest view of scope, phases and timeline
  • Answers from certified Salesforce consultants

Share your details and we'll get back to you about your Salesforce, AI, or ERP goals.

Salesforce Nonprofit Cloud FAQ

What did Brazen Group deliver for POWER?

A Salesforce NPSP implementation that unified constituent management and automated engagement workflows, with real-time reporting for leadership and funders.

Should we use NPSP or Nonprofit Cloud?

Salesforce recommends Nonprofit Cloud for new customers. NPSP is still fully supported but no longer gets new features, and Salesforce says there is no requirement to move until you are ready. Moving is a reimplementation on a new data model, so we look at your setup, data and roadmap and recommend whether and when.

Does Salesforce offer nonprofit pricing?

Yes. Salesforce offers eligible nonprofits donated and discounted licences through its Power of Us Program, and recommends choosing a consulting partner before you pick products.

What does Salesforce Nonprofit Cloud include?

Salesforce describes Nonprofit Cloud as one platform for funding, program delivery and impact measurement: fundraising, program management, outcome management and volunteer management, with grantmaking available as Nonprofit Cloud for Grantmaking.

Where does AI fit for nonprofits?

Agentforce agents can answer routine questions and route work inside Salesforce, and Claude can summarize records and draft replies over your Salesforce data, with a person reviewing before anything goes out. Our fixed-price Claudeforce Assessment shows where it would help your team first.

How long does a Salesforce implementation take?

It depends on how many teams, processes and integrations are in scope and how much data you are moving. We agree the scope and timeline with you after a short discovery, and many nonprofits start with one team or program and expand in phases.

Ready to Grow Your Impact on Salesforce?

Book a Consultation