Omnichannel Retail ERP

Odoo for Omnichannel Retailers

Sell in stores, online and on marketplaces from one stock, one customer record and one set of books, with Odoo Point of Sale, eCommerce and Inventory working together.

Official Odoo partner
Ready Partner
Official Odoo partner
Odoo experts
20+
Odoo experts
Legacy data migrations
120+
Legacy data migrations

Why Retailers Choose Odoo with Brazen Group

A modern retail store interior at dusk with warm lighting and product displays

One stock, every channel

Stores, website and marketplaces draw on the same inventory.

One customer everywhere

Purchases, loyalty points and returns follow the customer across channels.

AI on top of your Odoo data

Ask Odoo questions in plain language with AI Voice Reports, powered by Claude, and hand routine drafting to AI.

Delivered by certified Odoo experts

An Official Odoo Ready Partner with 20+ Odoo experts, from first workshop to go-live and support.

Stores and point of sale

Fast checkouts that keep working when the connection drops. Odoo Point of Sale runs on tablets and terminals and syncs with stock and accounting.

Talk to us about your storesA store associate checks out a customer on a tablet point of sale

Capabilities

  • Odoo Point of Sale on tablets, laptops and terminals
  • Keeps selling offline and syncs when back online
  • Loyalty programs, gift cards and promotions
  • Returns and exchanges at any store

Controls

  • Cash control at each session opening and closing
  • Price changes and discounts limited by role

eCommerce and marketplaces

Run your online store from the same system as your shops. Orders from the website and marketplaces arrive with the right stock and prices.

Ask about eCommerce and marketplacesAn online order is packed beside a laptop in a small retail stockroom

Capabilities

  • An Odoo eCommerce website with your catalog and prices
  • Amazon connector for marketplace orders (Odoo Enterprise)
  • Click and collect from any store
  • Customer accounts, order history and reorders online

Controls

  • Stock shown online matches what is available
  • Every online order recorded with its payment and delivery

One stock across channels

Put stock where it sells. Transfers between stores and the warehouse follow demand, and every sale updates the same inventory.

See Odoo for warehousing and logistics

Capabilities

  • Stock by store, warehouse and location
  • Transfers between stores and the warehouse
  • Reordering rules driven by sales
  • Barcode receiving and counts (Odoo Enterprise)

Controls

  • Every sale, return and transfer updates the same stock
  • Cycle counts by location to keep counts right

AI and innovation for retailers

See what’s selling, and where, without waiting for a report.

Read: AI Voice Reports for OdooA retail manager checks sales charts on a tablet in a store

Capabilities

  • Ask Odoo for sales by store, best sellers or stock to transfer, by voice or text
  • Claude drafts product descriptions and customer replies for your team to review
  • Self-service kiosks with Odoo Point of Sale

Controls

  • A person reviews anything AI drafts before it goes out
  • Built on your existing Odoo permissions

Implementation and migration

Move from QuickBooks, spreadsheets or an older system without losing history. We plan the rollout with you, migrate the data, train the team and stay on for support.

See Odoo implementation services

Capabilities

  • Discovery workshops that map your real processes
  • Configuration, custom modules and Odoo Studio changes where needed
  • Data migration from QuickBooks and legacy systems (120+ completed)
  • Training, go-live support and ongoing optimization

Controls

  • Migrated data validated before cut-over
  • A test environment before anything reaches production

The Odoo Apps Retailers Use

One database, so every app sees the same orders, stock and costs.

  • Point of Sale
  • eCommerce
  • Inventory
  • Sales
  • Purchase
  • Barcode
  • Accounting

Connected with

Salesforce

Connect Odoo to Salesforce so sales and service see live ERP data.

Claude

Ask your Odoo data questions in plain language with AI Voice Reports.

QuickBooks

Migrate your QuickBooks history into Odoo with validated data.

Odoo Projects We’ve Delivered

Real Odoo work, from migrations to bespoke platforms.

Distribution and field service · Odoo Enterprise

Controlled Key Systems: QuickBooks to Odoo Enterprise Migration

  • Validated migration of QuickBooks financial and inventory history with no disruption to operations
  • Every customer request now becomes a trackable Helpdesk ticket
  • One automated workflow from first contact to payment, with no re-keying
  • Faster sign-off and billing with e-signatures and automated tax calculation via Avalara
Read the case study

Membership platform · Odoo

“By implementing a hybrid model that blended low-code/no-code agility with modern custom solutions, they delivered a platform that is scalable, secure, and high-performance.”
Justin Streater, Chief Marketing Officer, Island Innovators

See Odoo Running on Your Processes

Tell us where you sell today, in stores, online and on marketplaces. We’ll show you how it would work in Odoo, and what it takes to get there.

  • A walkthrough built around your products and processes
  • An honest view of scope, phases and timeline
  • Answers from certified Odoo consultants

Share your details and we'll get back to you about your Salesforce, AI, or ERP goals.

Odoo for Omnichannel Retail FAQ

Does Odoo Point of Sale work offline?

Yes. Odoo Point of Sale keeps taking orders if the internet connection drops and syncs them when it is back.

Can Odoo sell on Amazon?

Yes. Odoo Enterprise has an Amazon connector that brings marketplace orders into Odoo and updates stock, alongside your own website and stores.

Do stores and the website share one stock?

Yes. Point of Sale, eCommerce and Inventory are one database, so every sale, return and transfer updates the same stock.

How long does an Odoo implementation take?

It depends on how many apps, sites and integrations you need and how much data you are moving. We agree the scope and timeline with you after a short discovery, and many retailers start with the core apps and add more in phases.

Ready to Run Your Retail Business on Odoo?

Request a Demo