Repair & Service ERP

Odoo for Industrial Repair & Service Companies

Take equipment in, quote the repair, manage parts and technicians and service machines on site, in one Odoo system with the full history of every unit.

Official Odoo partner
Ready Partner
Official Odoo partner
Odoo experts
20+
Odoo experts
Legacy data migrations
120+
Legacy data migrations

Why Repair Companies Choose Odoo with Brazen Group

A technician works on a large industrial pump in a dim repair workshop

Every repair, one record

Intake, quote, parts, labor and invoice stay on the repair order.

History for every serial

Each customer unit’s repairs and visits are one click away.

AI on top of your Odoo data

Ask Odoo questions in plain language with AI Voice Reports, powered by Claude, and hand routine drafting to AI.

Delivered by certified Odoo experts

An Official Odoo Ready Partner with 20+ Odoo experts, from first workshop to go-live and support.

Repair intake and quotes

Log every unit that comes through the door and get the quote approved fast.

Talk to us about repair intakeA service advisor logs an electric motor brought in for repair at a workshop intake counter

Capabilities

  • Repair orders for customer equipment (Odoo Repairs)
  • Serial numbers recorded at intake
  • Repair quotes approved and signed online
  • Repairs under warranty, with parts not charged

Controls

  • Every unit logged with its serial at intake
  • The approved quote kept on the repair order

Workshop repairs and parts

Keep the workshop moving. Parts are reserved for each repair, and labor is recorded against the job.

See Odoo for field and tech servicesA technician rebuilds a gearbox on a workshop bench surrounded by tools

Capabilities

  • Parts reserved from inventory for each repair
  • Labor and parts on the repair invoice
  • Reordering rules for common spare parts
  • Replaced and scrapped parts recorded

Controls

  • Parts used removed from stock automatically
  • A repair history for every serial number

On-site service and contracts

When the machine can’t come to you, send a technician with everything they need.

See Odoo for field service companies

Capabilities

  • On-site visits with Odoo Field Service
  • Worksheets, parts and customer signature on a tablet
  • Preventive maintenance visits on a schedule
  • Service contracts invoiced with Odoo Subscriptions

Controls

  • Every visit linked to the unit, customer and invoice
  • A signed report for every completed visit

AI and innovation for repair companies

Find answers in your repair history without digging.

Read: AI Voice Reports for OdooA service manager checks repair charts on a tablet in an industrial workshop

Capabilities

  • Ask Odoo for open repairs, turnaround times or parts usage, by voice or text
  • Claude drafts repair summaries and quotes for technicians to review
  • A repair history per serial number that makes repeat faults easy to spot

Controls

  • A person reviews anything AI drafts before it goes out
  • Built on your existing Odoo permissions

Implementation and migration

Move from QuickBooks, spreadsheets or an older system without losing history. We plan the rollout with you, migrate the data, train the team and stay on for support.

See Odoo implementation services

Capabilities

  • Discovery workshops that map your real processes
  • Configuration, custom modules and Odoo Studio changes where needed
  • Data migration from QuickBooks and legacy systems (120+ completed)
  • Training, go-live support and ongoing optimization

Controls

  • Migrated data validated before cut-over
  • A test environment before anything reaches production

The Odoo Apps Repair Companies Use

One database, so every app sees the same orders, stock and costs.

  • Repairs
  • Field Service
  • Inventory
  • Helpdesk
  • Sales
  • Subscriptions
  • Accounting

Connected with

Salesforce

Connect Odoo to Salesforce so sales sees repair history and open jobs.

Claude

Ask your Odoo data questions in plain language with AI Voice Reports.

QuickBooks

Migrate your QuickBooks history into Odoo with validated data.

Odoo Projects We’ve Delivered

Real Odoo work, from migrations to bespoke platforms.

Distribution and field service · Odoo Enterprise

Controlled Key Systems: QuickBooks to Odoo Enterprise Migration

  • Validated migration of QuickBooks financial and inventory history with no disruption to operations
  • Every customer request now becomes a trackable Helpdesk ticket
  • One automated workflow from first contact to payment, with no re-keying
  • Faster sign-off and billing with e-signatures and automated tax calculation via Avalara
Read the case study

Membership platform · Odoo

“By implementing a hybrid model that blended low-code/no-code agility with modern custom solutions, they delivered a platform that is scalable, secure, and high-performance.”
Justin Streater, Chief Marketing Officer, Island Innovators

See Odoo Running on Your Processes

Tell us how repairs come in and how your workshop and field teams work today. We’ll show you how it would work in Odoo, and what it takes to get there.

  • A walkthrough built around your products and processes
  • An honest view of scope, phases and timeline
  • Answers from certified Odoo consultants

Share your details and we'll get back to you about your Salesforce, AI, or ERP goals.

Odoo for Repair Companies FAQ

Does Odoo have a repair app?

Yes. Odoo Repairs manages repair orders for customer equipment, with parts from inventory, labor, warranty handling and invoicing.

Can we see the full history of a customer’s machine?

Yes. When units are tracked by serial number, every repair, part and field visit for that unit is linked to it.

Can Odoo handle both workshop and on-site repairs?

Yes. Workshop repairs run in Odoo Repairs and on-site work in Odoo Field Service, sharing the same customers, parts and invoices.

How long does an Odoo implementation take?

It depends on how many apps, sites and integrations you need and how much data you are moving. We agree the scope and timeline with you after a short discovery, and many repair companies start with the core apps and add more in phases.

Ready to Run Your Repair Business on Odoo?

Request a Demo